Love your results or let us know. We will always do our best to make it right! Should you have any concerns with your service, please let us know within 7 days and we will happily work with you to get it just right.
We do not offer refunds on services.
Products may be retuned if unused and within 14 days from date of purchase.
Lightly used products may be returned within 7 days of purchase.
All jewellery is final sale.
For the protection of our teams livelihood, we require a credit card on file to reserve service times. We ask for a minimum of 24 hrs to 48 hrs if it is necessary or cancel or reschedule your appointment.
No show appointments: All no show appointments will result in a FULL CHARGE for the payment of the booked appointment.
Failure to provide at least 24 hrs to 48 hrs cancellation or rescheduling notice will result in a 50% charge for the booked appointment.
If payment cannot be successfully applied to the card on file, prepayment status will apply and the previous fee must be paid prior to future bookings.
"Hands down one of the best salon/spas I've ever been to!"
“If you're looking for a place to get a manicure, pedicure, or any other salon/spa services, SoFlo & Co is the place to go! I knew their spot on Mountain road SoFlo North and I love it, but I just discovered their new spot SoFlo Tannery place, and it is simply amazing! ”
"SoFlo is my number one place to go to for hair, waxing, nails and fabulous customer service, I will be trying a facial next! A wonderful staff who go above and beyonf to ensure all clients are as comfortable as humanly possible.I highly recommend this wonderful spa/salon"
"Staff, service, atmosphere, just flawless"