SoFlo & Co SalonSpa | Policies
Alive. Beautiful. SoFlo & Co SalonSpa, Moncton, NB. Reenergize in our upbeat SalonSpa: a modern spin on the classic spa experience. Escape the chaos, embrace the energy, join the conversation. Come to SoFlo & Co. Good people. Good music. Good vibes. This is what we are all about.
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SoFlo & Co Salon Spa Aveda concept

We understand that life happens. Illness, babysitters canceling and general unexpected circumstances.  At SoFlo & Co, we ask for the same understanding and respect in return. Sudden cancelations and no-shows directly affect the income of our artists and take away opportunities from our other valued guests. We kindly request a minimum of 24 hours notice for all cancelations.


If appointments are being CANCELED DURING CLOSED HOURS please send a private message via social media or a voicemail with the date and time of cancelation. 


NEW POLICY beginning November 20, 2019:


In the event of a LAST MINUTE CANCELATION OR NO-SHOW, 50% of the service value (including applicable tax) will be charged. This amount is non refundable and non transferable.


A CREDIT CARD is required for all bookings. We will not charge any amount to the card unless the policy is not met. By booking you are acknowledging and accepting SoFlo & Co cancelation policy.


GROUP BOOKINGS: A credit card will be required upon booking for groups of 3 or more. We ask for a minimum of 72 hours notice for cancelations. Canceling within 72-24 hours with result in 50% of the scheduled services applied to the credit card, or 100% of the amount if canceled within 24 hours. For large Groups of 8 or more we require a minimum two weeks cancelation notice or 50% will be charged. 


Lightly used PRODUCT may be returned within 7 days. No refunds or exchanges will be issued after 7 days.


Note: DISCOUNTS are on a single-use basis and cannot be combination with other offers.


We love LITTLE ONES but let’s face it; they don’t always love us when we’re trying to cut their hair! To ensure an enjoyable experience for our guests, all children coming to SoFlo & Co for a service must be a minimum of 5 years old.

If your little one will be joining you for your service and they will be entertained my a mobile device, we ask that you please bring along headphones for their listening.


We appreciate your understanding and cooperation.